Customer service

 

Ceclo is a quality product, easy to handle and easy to maintain.

We ensure 2 year warranty; 12 months for rental use.

Under warranty or not, our technical team will be able to assist you in identifying the cause of the problemn, advise you on further actions and manage or coordinate the reparation of your Ceclo. Our technicans can also assist through a visio call.

Each Ceclo in entirely made in our factory; we always have spare parts in stock. It just takes one mouse-click to send them as fast as possible to anywhere in the world.

A dedicated maintenance kit, including main spare and ware parts, is available as an option.

For fleet managers and technicians, a dedicated maintenance video tutorial shall be available starting March 2017. Write us to obtain your access code.